carolinesfashionluxuries.com accepts US Returns as long as items comply with our return policy, are in the same condition as described on the product page, and still have the Caroline's Fashion Luxuries return tag attached.
We can only honor returns through the following return process:
For online orders, a return request must be submitted through your
Caroline's Fashion Luxury account within 5 days of delivery (as proven by the tracking number). You may create your return request for a return label by accessing it under "orders" in your account (Accessible via web browser only )
Alternatively, returns are also accepted in stores (except for watches/jewelry) within 7 days of delivery.
In-store purchases can be returned in-store or a written request for a label must be emailed to: email@example.com,
Please provide your order number.
The item must be shipped back to Caroline's Fashion Luxuries No later than 2 business days from when the prepaid return label was provided (as proven by the tracking number). The label will self void after 2 business days and cannot be used beyond that. Returns shipped after 2 business days will be rejected and sent back.
Request a receipt as proof that the package has been scanned when dropping off at UPS. Caroline's Fashion Luxuries is not responsible for packages that do not appear as scanned.
Shipment fees (if any) from Caroline's Fashion Luxuries to the customer are nonrefundable;
Upon receipt of the return, you will receive a store credit.
Not include Shipping, Handling & Shipping Insurance.
Caroline's Fashion Luxuries cannot accept international returns. Please note, if an international package is returned to sender the client will be responsible for all incurred fees.
All Sale Items Are Final Sale, and this Return Policy Do Not Apply.